Privacy Policy
Last Updated: December 8, 2024
Free Super App Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications and services.
1. Information We Collect
1.1 Information You Provide
We may collect information that you provide directly to us, including:
- Account information (name, email address)
- Contact information when you reach out to us
- Feedback and correspondence
- User-generated content within our apps
1.2 Automatically Collected Information
When you use our applications, we may automatically collect:
- Device information (model, operating system version)
- App usage data and analytics
- Crash reports and performance data
- IP address and general location information
1.3 Information From Third Parties
We may receive information from third-party services such as:
- Apple App Store (for app downloads and purchases)
- Analytics providers
- Payment processors (for premium features)
2. How We Use Your Information
We use the collected information for various purposes:
- To provide, maintain, and improve our applications
- To personalize your experience
- To communicate with you about updates and support
- To analyze app usage and optimize performance
- To detect and prevent technical issues or abuse
- To comply with legal obligations
3. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- Data is encrypted in transit and at rest
- We use secure servers and infrastructure
- Access to personal data is restricted to authorized personnel only
- Regular security assessments and updates
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With Your Consent: When you explicitly agree to share your information
- Service Providers: With third-party vendors who perform services on our behalf
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-Out: Opt-out of certain data collection and processing
- Restriction: Request restriction of processing in certain circumstances
To exercise these rights, please contact us at sa@freesuperapp.us.
6. Children's Privacy
Our applications are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to such transfers.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
9. Cookies and Tracking Technologies
Our applications may use cookies and similar tracking technologies to enhance user experience and analyze usage patterns. You can control cookie settings through your device settings.
10. Third-Party Links
Our applications may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Free Super App Limited
Rm H11 1/F KAISER EST PH 2
51 MAN YUE ST
Hunghom, Hong Kong
Email: sa@freesuperapp.us
Website: freesuperapp.us
By using our applications and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.